Privacy policy
Privacy Policy — Opus Brigada
Last updated: December 2025
This Privacy Policy explains how Opus Brigada (“Opus Brigada”, “we”, “us”, or “our”) collects, uses, stores, and discloses personal information when you access opusbrigada.com (the “Site”) or interact with our products and services (the “Services”).
By visiting our Site or using our Services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect different types of information depending on how you interact with our Site.
1.1 Information You Provide Directly
We may collect the following personal information when you submit it through our Services:
• Contact details — name, email address, phone number, billing/shipping address
• Order details — purchased items, order notes, payment confirmations
• Account information — username, password, login details (if you choose to create an account)
• Support communications — messages, attachments, or information you send us
Providing some information is optional, but certain features (such as placing an order) may not function without it.
2. Information Collected Automatically
When you visit our Site, we automatically collect certain data to help us operate, maintain, and improve our Services.
This may include:
• Device and browser information
• IP address and general location
• Browsing behavior — pages viewed, time spent, click activity
• Technical data — cookies, analytics tools, session information
We use these technologies to personalize your experience, improve site performance, and detect potential security issues.
3. Information From Third Parties
We may receive information about you from:
• Shopify (our website platform)
• Payment processors (for example, credit card or bank providers)
• Shipping partners
• Email or marketing service providers
• Analytics partners (to understand visitor behavior)
Any information received from these partners is handled according to this Privacy Policy.
4. How We Use Your Information
We use the information we collect for several purposes, including:
4.1 Order Fulfillment
• Processing payments
• Shipping your order
• Handling returns or exchanges
• Sending order updates and confirmations
4.2 Customer Support
• Responding to questions
• Resolving issues
• Verifying information or identity if needed
4.3 Marketing & Communication
• Sending newsletters or promotional content (only if you opt in)
• Tailoring offers or recommendations
• Measuring marketing performance
You can always unsubscribe from marketing emails through the link in any email we send.
4.4 Site Improvement & Analytics
• Understanding how customers use our Site
• Improving performance and user experience
• Testing new features or layouts
4.5 Security & Fraud Prevention
• Monitoring for fraud, abuse, or suspicious activity
• Protecting your account and our business
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
• Enable core functionality (shopping cart, login, checkout)
• Remember your preferences
• Analyze traffic and usage
• Provide personalized content or promotions
You may disable cookies in your browser settings, but certain features may not work correctly.
6. How We Share Information
We only share personal information when needed to operate our business or when legally required.
We may share your information with:
• Service providers — Shopify, payment processors, shipping carriers, IT providers
• Marketing partners — only for campaigns you have opted into
• Analytics partners — to understand website usage
• Law enforcement or authorities — if required by law
We do not sell personal data.
7. Data Retention
We keep personal information only for as long as it is necessary for:
• Fulfilling orders
• Maintaining your account
• Complying with legal and tax obligations
• Resolving disputes or fraud claims
When no longer needed, your data is securely deleted or anonymized.
8. Your Rights
Depending on your legal jurisdiction (for example, EU/EEA GDPR rules), you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing
• Request a copy of your data
• Restrict certain processing activities
To exercise any of these rights, please contact us at info@opusbrigada.com.
We may need to verify your identity before processing your request.
9. Children's Privacy
Our Site and Services are not intended for children under 16.
We do not knowingly collect or store data from minors.
If you believe a child has provided us with personal information, contact us immediately so we can remove it.
10. Security
We use reasonable technical, administrative, and physical safeguards to protect your personal information.
However, no online system is entirely secure. We encourage you to keep your account details private and notify us immediately if you suspect unauthorized access.
11. International Data Transfers
As we operate using Shopify and global service providers, your information may be stored or processed outside your country.
We rely on recognized legal mechanisms to ensure your data remains protected.
12. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
When we do, we will update the “Last updated” date at the top of this page.
Your continued use of the Site after an updated Privacy Policy is posted means you accept the changes.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your data:
Opus Brigada
Industrieweg 46, Unit 1717
6541 TW Nijmegen, The Netherlands
Email: info@opusbrigada.com